Privacy Policy & SMS Communications Policy

Last updated: July 15, 2026

Aveda Med, LLC is a multi-specialty group practice providing Primary Care, Cardiology, and Rheumatology services at our New Jersey locations. We are committed to protecting the privacy of every patient we serve and to communicating with you in a clear, transparent, and secure manner.

This page explains how Aveda Med collects, uses, and protects your personal and health information, describes your rights as a patient, and outlines our policies regarding phone calls, SMS text messaging, and other digital communications.

Privacy Policy Overview

1. Collection and Use of Personal Information

We collect information such as your name, contact details, date of birth, health history, and insurance information. This information allows us to provide medical care, verify insurance coverage, and maintain accurate patient records.

Your personal information is used to schedule appointments, coordinate treatment, send follow-up communications, and manage billing.

We do not share mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who provide support services, such as answering-service or scheduling vendors, solely to help us serve you. Outside of these support functions, text messaging opt-in data and consent are never shared with any third party.

2. Protection and Security of Your Data

We maintain administrative, physical, and technical safeguards designed to protect your protected health information (PHI) in accordance with HIPAA and other applicable privacy laws.

Patient records are stored using encryption and access controls appropriate to safeguard both digital and physical files.

Access to your information is limited to the clinical and administrative staff involved in your care.

3. Information Disclosure Practices

We may share your PHI with other treating providers, laboratories, and insurance carriers as needed for treatment, payment, and healthcare operations. Phone numbers collected for SMS communications are never sold, rented, or shared with third parties for marketing purposes.

PHI may also be disclosed with your written authorization or when required by law, such as public health reporting or legal orders.

Some of our day-to-day operations are supported by outside vendors, who are contractually required to safeguard any PHI they may access.

4. Your Rights Regarding Personal Information

You may request copies of your medical records by contacting our office.

If you believe your records contain an error, you have the right to request a correction.

You may ask us to restrict certain uses or disclosures of your information; while we consider every request, some limitations cannot be accommodated due to legal or operational requirements.

You can request a list of certain disclosures of your PHI, excluding those made for treatment, payment, or healthcare operations.

Digital Communications Policy

1. Use of Phone Calls and SMS Messaging

Aveda Med uses phone calls and SMS text messages to send appointment reminders, treatment follow-ups, and general updates about our practice.

By providing your phone number, you consent to receive calls and text messages related to your appointments, treatment, and account. Message and data rates may apply, and message frequency varies.

You may withdraw this consent at any time by contacting our office directly or by replying STOP to any text message to unsubscribe.

2. Communication Security and Privacy

Standard SMS messages are not encrypted and may be less secure than other forms of communication. Please avoid sending sensitive health details by text; our secure patient portal is available for that purpose.

Phone calls with our office may be monitored or recorded for quality-assurance purposes, and all communications are handled in accordance with HIPAA and our internal privacy standards.

Patient Rights and Revocation of Permission

1. Right to Revoke Authorization

You may revoke your consent to receive digital communications at any time by notifying our office in writing or through the patient portal. Revocation will not affect communications already sent.

Opting out of SMS and phone communications will not affect the quality of medical care you receive, though it may reduce our ability to send timely reminders.

2. Your Control Over Communication Preferences

You can update how we contact you at any time through the patient portal or by speaking with our administrative staff.

Consent forms describing the communications you've agreed to receive are available for your review upon request.

Frequently Asked Questions

Q1: How is my personal information protected?

We use encryption, access controls, and other safeguards designed to meet HIPAA requirements and protect your data.

Q2: Can I stop receiving SMS or phone reminders?

Yes. Reply STOP to any text message, or contact our office directly to update your preferences.

Q3: Will opting out affect my care?

No. Your medical care is not affected by opting out of digital communications, though you may receive fewer automated reminders.

Q4: How do I request a correction to my medical record?

Contact our office and our staff will help you submit a request to amend your records.

Contact Us

If you have questions about this policy or would like to update your communication preferences, please contact us at info@avedamed.com, call our Maplewood office at 973-761-6111, or call our Newark office at 973-399-3323.